AVG 8.5 FILE SERVER EDITION - V 85.5 Manuale Utente

1Document revision 85.5 (14.9.2009)Copyright AVG Technologies CZ, s.r.o. All rights reserved.All other trademarks are the property of their respective

104.2. License AgreementThe License Agreement dialog provides the full wording of the AVG licenseagreement. Please read it carefully and confirm that

10010.10. Resident ShieldThe Resident Shield component performs live protection of files and folders againstviruses, spyware and other malware.In the

101switched on by default) scanning for potentially unwanted programs (executable applications that can behave as various types of spyware oradware)

10210.10.1. Advanced SettingsIn the Files scanned by the Resident Shield dialog it is possible to configure whichfiles will be scanned (by specific ex

10310.10.2. ExceptionsThe Resident Shield - Directory Excludes dialog offers the possibility of definingfolders that should be excluded from the Resid

104 Edit list – allows you to edit the list of folders Remove path – allows you to delete the path to a selected folder from thelist10.11. Anti-Root

105 Scan DLL libraries Scan driversFurther you can pick the rootkit scanning mode: Quick rootkit scan - scans only the system folder (typically c:\

106When to update filesIn this section you can select between two alternative options: update can bescheduled for the next PC restart or you can launc

107 Check computer time - mark this option to declare you wish to havenotification displayed in case the computer time differs from the correct timem

108settingsIf you select any option using proxy server, you will have to specify some furtherdata. The server settings can be configured either manual

10910.12.2. Dial-upAll parameters optionally defined in the Update settings - Dial-Up connectiondialog refer to the dial-up connection to the Internet

11Custom installation should only be used by experienced users who have a validreason to install AVG with non-standard settings. E.g. to fit specific

11010.12.3. URLThe URL dialog offers a list of Internet addresses from which the update files can bedownloaded. The list and its items can be modified

111 Move Down - moves the selected URL one position down in the list10.12.4. ManageThe Manage dialog offers two options accessible via two buttons:

11210.13. Remote AdministrationThe Remote Administration settings refer to connecting the AVG client station tothe remote administration system. If yo

113 Password - ... and your password Port for incoming messages - number of the port on which the AVG clientaccepts incoming messages from the AVG A

11411. AVG ScanningScanning is a crucial part of AVG 8.5 File Server functionality. You can run on-demand tests or schedule them to run periodically a

115history of scanning View Virus Vault - opens a new window with the Virus Vault - a space wheredetected infections are quarantined11.2. Predefined

116Scan configuration editingYou have the option of editing the predefined default settings of the Scan of thewhole computer. Press the Change scan se

117 Scanning parameters - in the list of scanning parameters you can switchon/off specific parameters as needed. By default, most of the parameters a

118 Additional scan settings - the link opens a new Computer shutdownoptions dialog where you can decide whether the computer should be shutdown auto

119The Scan of specific files or folders can be launched directly from the scanninginterface by clicking on the scan's icon. A new dialog called

124.6. Custom Installation - Destination FolderThe Destination folder dialog allows you to specify the location where AVG shouldbe installed. By defau

120 Scanning parameters - in the list of scanning parameters you can switch on/offspecific parameters as needed (for detailed description of this set

121 Additional scan settings - the link opens a new Computer shutdown optionsdialog where you can decide whether the computer should be shut downauto

122 Within Windows Explorer highlight the file (or folder) you want to check Right-click your mouse over the object to open the context menu Select

123 /COMP Scan whole computer /HEUR Use heuristic analyse /EXCLUDE Exclude path or files from scan /@

124 /HELP Display help on this topic /PRIORITY Set scan priority /Low, Auto, High/ /SHUTDOWN Shutdown computer upon scan c

125section called Schedule scans:Control buttons for the scan schedulingWithin the editing section you can find the following control buttons: Add sc

12611.5.1. Schedule SettingsIf you wish to schedule a new test and its regular launch, enter the Settings forscheduled test dialog. The dialog is divi

127 Schedule running - specify the time intervals for the newly scheduled scanlaunch. The timing can either be defined by the repeated scan launch af

12811.5.2. How to ScanOn the How to scan tab you will find a list of scanning parameters that can beoptionally switched on/off. By default, most param

129 Scan inside archives - (switched on, by default): this parameters definesthat the scanning should check all files even if these are packed inside

134.7. Custom Installation - Component SelectionThe Component Selection dialog displays an overview of all AVG components thatcan be installed. If the

130 Save - saves all changes you have performed on this tab or on any other tabof this dialog and switches back to the AVG scanning interface default

131 Save - saves all changes you have performed on this tab or on any other tabof this dialog and switches back to the AVG scanning interface default

132 - blue icon announces there was an infection detected during thescan but the infected object was removed automatically - red icon warns there was

13311.7. Scan Results DetailsIf in the Scan Results Overview dialog a specific scan is selected, you can then clickthe View details button to switch t

13411.7.1. Results Overview TabOn the Scan results tab you can find detailed statistics with information on: detected virus infections / spyware rem

13511.7.2. Infections TabThe Infections tab is only displayed in the Scan results dialog if a virus infectionwas detected during scanning. The tab is

136oDeleted - the infected object was deletedoAdded to PUP exceptions - the finding was evaluated as an exceptionand added to the list of PUP exceptio

137 Remove selected infections - use the button to move the selected findingto the Virus Vault Remove all unhealed infections - this button deletes

138location (for instance if you have switched off the automatic healingoption in a specific scan settings)oHealed - the infected object was healed au

139In this dialog you can find information on the location of the detectedinfectious object (Property name). Using the Previous / Next buttonsyou can

14for protecting your e-mail client on the file server itself. By default the E-mailScanner is not installed, as it is not normal practice to run an e

14011.7.6. Information TabThe Information tab contains data on such "findings" that cannot be categorized asinfections, spyware, etc. They c

141 Path to file - full path to the original location of the detected infectious file Original object name - all detected objects listed in the char

14212. AVG Updates12.1. Update LevelsAVG offers two update levels to select from: Definitions update contains changes necessary for reliable anti-vir

14313. Event HistoryThe Event History dialog is accessible from the system menu via the History/EventHistory Log item. Within this dialog you can find

14414. AVG DiagnosticsAVG Diagnostics is a supportive AVG diagnostic utility. Its main purpose is to obtaininformation from the host computer. This in

145File Server. Mainly focus on when and under what circumstances the problemoccurs. Describe all possible aspects that you may find important.If you

14615. FAQ and Technical SupportShould you have any problems with your AVG, either business or technical, pleaserefer to the FAQ section of the AVG we

15installed automatically into your Internet browser; in conjunction with AVG 8.5 andAVG XPL technologies to provide you with comprehensive online pro

16elementary configuration. Despite the fact the AVG configuration is accessible anytime during AVG run, we deeply recommend to use this option and se

175. AVG First Run WizardWhen you first install AVG on your computer, the AVG First Run Wizard pops up tohelp you with initial AVG 8.5 File Server set

185.2. AVG Task SchedulingIn the Schedule regular scans and updates dialog set up the interval for newupdate files accessibility check-up, and define

19The Update AVG protection dialog will automatically check and download the latestAVG updates. Click on the Next button to download the latest update

2Contents... 61. Introduction ...

206. After Installation6.1. Product RegistrationHaving finished the AVG 8.5 File Server installation, please register you productonline on the AVG web

21Try to download the eicar.com file, and save it on your local disk. Immediately afteryou confirm downloading of the test file, the Resident Shield w

227. AVG User InterfaceAVG 8.5 File Server open with the main window: The main window is divided into several sections: System Menu (top system line

23 Statistics (left bottom section of the window) provide you with all statisticaldata regarding the programs operation - details >> System Tr

24 Update Manager - opens the default page of the Update ManagercomponentWARNING: The E-mail Scanner, LinkScanner and Web Shield components arenot a

25to define within the tree structure of your computer which files and foldersshould be scanned Scan file - allows you to run an on-demand test over

26program name, program and virus database version, system info, licenseagreement, and contact information of AVG Technologies CZ.7.2. Security Status

27tray icon.7.3. Quick LinksQuick links (in the left section of the AVG User Interface) allow you to immediatelyaccess the most important and most fre

28 Description of a selected componentWithin the AVG 8.5 File Server the Components Overview section containsinformation on the following components:

297.5. StatisticsThe Statistics section is located in the left bottom part of the AVG User Interface. Itoffers a list of information regarding the pro

3... 237.1.1 File ...

308. AVG Components8.1. Anti-Virus8.1.1. Anti-Virus PrinciplesThe antivirus software's scanning engine scans all files and file activity(opening/

318.1.2. Anti-Virus InterfaceThe Anti-Virus component's interface provides some basic information on thecomponent's functionality, informati

328.2. Anti-Spyware8.2.1. Anti-Spyware PrinciplesSpyware is usually defined as a type of malware, i.e. software, that gathersinformation from a user&a

33The Anti-Spyware component's interface provides a brief overview on thecomponent's functionality, information on the component's curr

348.3.2. Anti-Rootkit InterfaceThe Anti-Rootkit user interface provides a brief description of the component'sfunctionality, informs on the compo

35 Search for rootkits - since the rootkit scan is not an implicit part of theScan of the whole computer, you can run the rootkit scan directly from

368.4.2. E-mail Scanner InterfaceIn the E-mail Scanner component's dialog you can find a brief text describing thecomponent's functionality,

37 Scan incoming messages - check the item to specify that all e-mailsdelivered to your account should be scanned for viruses (by default, this itemi

388.4.3. E-mail Scanner DetectionIn the E-mail Scanner detection dialog (accessible via system menu optionHistory / E-mail Scanner detection) you will

398.5. LicenseIn the Licence component interface you will find a brief text describing thecomponent's functionality, information on its current s

4... 478.8.3 Resident Shield Detection ...

40 Re-activate - opens the Activate AVG dialog with the data you have enteredin the Activate your AVG license dialog of the installation process. Wit

418.6.2. Link Scanner InterfaceThe LinkScanner component consists of two parts that you can switch on/off in the LinkScanner component interface: Ena

428.6.3. AVG Search-ShieldWhen searching Internet with the AVG Search-Shield on, all search results returnedfrom the most popular search engines like

43If you still wish to visit the infected page, a link to the page is available on thisscreen, but continuing to these pages in not recommended!8.7. W

44Basic component configurationFirst of all, you have the option to immediately switch on/off the Web Shield bychecking the Enable Web Shield item. Th

45adware) included in the www page to be displayedUse heuristic analysis - scan the content of the page to bedisplayed using the heuristic analysis m

46you want to control - currently AVG 8.5 File Server supports the ICQ,MSN, and Yahoo applications.Please note: The software vendor has set up all AVG

47findings).8.8. Resident Shield8.8.1. Resident Shield PrinciplesThe Resident Shield scans files as they are copied, opened or saved. When theResident

48 Threats detected and blocked - number of detected infections that wereprevented from being run/opened (if needed, this value can be reset; e.g. fo

49Shield scanning Save changes - press this button to save and apply any changes made inthis dialog Cancel - press this button to return to the defa

5... 10410.11 Anti-Rootkit ...

50The Resident Shield detection offers an overview of objects that were detected bythe Resident Shield, evaluated as dangerous and either cured or mov

518.9. Update Manager8.9.1. Update Manager PrinciplesNo security software can guarantee true protection from various types of threatsunless it is regu

52The Update Manager's interface displays information about the component'sfunctionality and its current status (Update manager is active.),

53 Cancel - press this button to return to the default AVG user interface(components overview)8.10. AVG Security ToolbarThe AVG Security Toolbar is d

54Advanced - on this tab you can edit the AVG Security Toolbarprotection features. By default, both the AVG Search-Shield andAVG Active Surf-Shield f

55Yahoo! search. Enter a word or phrase into the search box press Search tostart the search on the Yahoo! server directly, no matter what page iscurre

569. AVG for SharePoint Portal ServerThis chapter deals with AVG maintenance on MS SharePoint Portal Server that canbe considered a special type of a

57You can also enter the SharePoint Portal Server Central Administration webpage remotely using the proper access rights and URL.9.2. AVG for SPPS Con

58You can configure various AVG 8.5 for SharePoint Portal Server anti-virusscanning actions and performance features here: Scan documents on upload –

59 Number of threads – you can specify the number of virus scanning threadsthat can run simultaneously; increasing the number may speed up thescannin

61. IntroductionThis user manual provides comprehensive documentation for AVG 8.5 File Server.AVG 8.5 File Server is one of a range of award winning A

60You can configure various AVG 8.5 for SharePoint Portal Server anti-virusscanning actions and performance features here: Scan documents on upload –

61but it can increase the server’s response time on the other hand9.4. AVG for SPPS Edition DiagnosticsThe diagnostics messages of AVG 8.5 for SharePo

62Press the View log button to view the log file of AVG 8.5 for SharePoint PortalServer.

6310. AVG Advanced SettingsThe advanced configuration dialog of AVG 8.5 File Server opens in a new windownamed Advanced AVG Settings. The window is di

6410.1. AppearanceThe first item of the navigation tree, Appearance, refers to the general settings ofthe AVG user interface and a few elementary opti

65pressing the Apply button (right-hand bottom corner) Press the OK button to close the Advanced AVG Settings editing dialog Close the AVG user inte

66information regarding component's activity/inactivity or its possibleproblem should be displayed. When reporting a component's faultstatus

67By default, no component is selected in this list. It means that if any component getto an error status, you will be informed about it immediately v

6810.3. Virus VaultThe Virus Vault maintenance dialog allows you to define several parametersregarding the administration of objects stored in the Vir

6910.4. PUP ExceptionsAVG is able to analyze and detect executable applications or DLL libraries that couldbe potentially unwanted within the system.

72. AVG Installation Requirements2.1. Operation Systems SupportedAVG 8.5 File Server is intended to protect fileservers with the following operatingsy

70 Edit - opens an editing dialog (identical with the dialog for new exceptiondefinition, see below) of an already defined exception, where you can

7110.5. Web ShieldThe Web Protection dialog allows you to activate/deactivate the entire Web Shieldcomponent (activated by default). For further advan

7210.5.1. Web ProtectionIn the Web Protection dialog you can edit the component's configuration regardingthe scan of the website content. The edi

73oUse heuristic analysis - scan the content of the page to be displayedusing the heuristic analysis method (dynamic emulation of the scannedobject’s

7410.5.2. Instant MessagingIn the Instant Messaging Shield dialog you can edit the Web Shield componentssettings referring to instant messaging scanni

7510.6. Link ScannerThe LinkScanner settings dialog allows you to switch on/off the two elementaryfeatures of the LinkScanner: Enable Safe Search - (

76this item to allow back reporting of exploits and bad sites found by userseither via Safe Surf or Safe Search to feed the database collectinginforma

7710.7.1. Scan Whole ComputerThe Scan whole computer option allows you to edit parameters of one of the scanspredefined by the software vendor, Scan o

78 Report Potentially Unwanted Programs and Spyware threats - thisparameter controls the Anti-Virus functionality that allows detection ofpotentially

79Set additional scan reports ...Click the Set additional scan reports ... link to open a standalone dialog windowcalled Scan reports where you can ti

83. AVG Installation OptionsAVG can be installed either from the installation file available on your installation CD,or you can download the latest in

80The list of parameters is identical to those available for the Scan of the wholecomputer . However, the default settings differ: with the Scan of th

81All parameters set up in this configuration dialog apply only to the areas selected forscanning with the Scan of specific files or folders! If you

8210.7.4. Removable Device ScanThe editing interface for Removable device scan is also very similar to the ScanWhole Computer editing dialog:The Remov

8310.8. SchedulesIn the Schedules section you can edit the default settings of: Whole computer scan schedule Virus database update schedule Program

84On the Schedule settings tab you can first check/uncheck the Enable this taskitem to simply deactivate the scheduled test temporarily, and switch it

85On the How to scan tab you will find a list of scanning parameters that can beoptionally switched on/off. By default, most parameters are switched o

86to decide what to do with the detected infection. The recommended action isto remove the infected file to the Virus Vault. Report Potentially Unwan

87called Scan reports where you can tick several items to define what scan findingsshould be reported:Click the Additional scan settings ... to open a

88On the What to scan tab you can define whether you want to schedule scanning ofthe whole computer or scanning of specific files or folders. If you s

8910.8.2. Virus Database Update ScheduleOn the Schedule settings tab you can first check/uncheck the Enable this taskitem to simply deactivate the sch

94. AVG Installation ProcessTo install AVG on your computer, you need to get the latest installation file. You canuse the installation file from the C

90update launch after a certain period of time (Run every ...) or by defining anexact date and time (Run at specific time interval ...). Advanced sch

91On the Schedule settings tab you can first check/uncheck the Enable this taskitem to simply deactivate the scheduled program update temporarily, and

9210.9. E-mail ScannerThe E-mail Scanner dialog is divided into three sections: E-mail scanning - in this section select whether you want to scan the

93archives). E-mail attachments reporting - specify whether you wish to be notified viae-mail about password protected archives, password protected d

9410.9.2. Mail FilteringThe Attachment filter dialog allows you to set up parameters for e-mail messagesattachment scanning. By default, the Remove at

9510.9.3. Logs and ResultsThe dialog opened via the Logs and Results navigation item allows you to specifyparameters for e-mail scanning results maint

9610.9.4. ServersIn the Servers section you can edit parameters of the E-mail Scanner componentservers, or set up a new server fusing the Add new serv

97e-mail client settings.oUSER/COMPUTER - the simplest and the most frequently used methodfor determining the destination mail server is the proxy met

98In this dialog (opened via Servers / SMTP) you can set up a new E-mail Scannerserver using the SMTP protocol for outgoing mail: SMTP Server Name -

99an IP address (for example, 123.45.67.89) for a name. If the mail serveruses a non-standard port, you can type this port behind the server nameusing